Return and Refund Policy

At MAGCUBIC, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

You may return your MAGCUBIC HY300 projector within 14 days of receiving it, provided the following conditions are met:

• The item must be unused, in the original packaging, and in the same condition as when received.
• Proof of purchase (order number or receipt) is required.

To initiate a return, please contact us at Store4aurra@gmail.com or through our contact form with your order details.

Refunds

Once your return is received and inspected, we will notify you via email. If approved:

• Your refund will be processed and automatically applied to your original payment method within 5–10 business days.
• Shipping costs are non-refundable (unless the item was defective or incorrect).

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us within 7 days of delivery.

Non-Returnable Items

• Gift cards
• Downloadable software or digital content
• Used or damaged items due to customer misuse

Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account again.
• Contact your credit card company—it may take some time before the refund posts.
• If you’ve done all of this and still have not received your refund, contact us at Store4aurra@gmail.com.